How to Find the Right Primary Care Partner for You

Finding the right primary care provider can feel overwhelming — especially during a nationwide shortage — but according to Greg Whisman, M.D., chief medical officer at CareMore Health, it’s one of the most important steps you can take for your health. His advice to patients is simple: Get on the schedule early, seek referrals from people you trust and look for a provider who feels like a true partner in your care.

Whisman emphasizes that a good provider-patient relationship is built on trust, communication and mutual respect. When meeting a new doctor, patients should pay attention to how interested the clinician is in understanding their full health journey — not just their current symptoms or medications. A strong provider listens, explains things clearly and is open to collaboration, even when it means discussing treatments that may have worked well in the past.

He also encourages patients to be proactive. If something feels off after an appointment or if instructions are unclear, don’t hesitate to follow up through the clinic’s portal or nurse line. He believes that everyone has a bad day, but what matters is how the practice responds. Patients deserve clear answers and care plans they understand and can commit to.

Whisman stresses the importance of teamwork in health care. Many practices now integrate nurse practitioners (NPs) as part of the care model — something he sees as a major benefit when done right. Understanding how your doctor and NP collaborate can ensure consistent, coordinated care.

Finally, he urges patients to stay ahead of medication management and avoid lapses in refills. Even a short gap can disrupt treatment and make it harder for providers to assess how well medications are working. He also reminds patients to use telehealth and urgent care for guidance before heading to the emergency room for nonurgent issues — saving both time and money.